Privacy Policy - BallersHQ

1. Introduction

At BallersHQ ("we," "us," "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use our website, mobile application, and related services (collectively, the "Platform").

2. Information We Collect

Personal Information: Name, email address, phone number, payment details, and account credentials.
Usage Information: Activity logs, device type, IP address, browser type, and location data.
Content: Any text, images, videos, or other materials you upload or share on the Platform.

3. How We Use Your Information

To provide, operate, and improve our Platform and services.
To process bookings, payments, and customer support requests.
To personalize your user experience and recommend events.
To send updates, notifications, and promotional communications (with your consent where required).
To ensure the safety, security, and integrity of our Platform.

4. How We Share Your Information

With event hosts ("Arenas") and participants as needed for bookings.
With third-party service providers (e.g., payment processors, hosting providers).
If required by law, regulation, or legal process.
In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request a copy of the data we hold about you.
Restrict or object to certain data processing activities.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

The Platform is not intended for children under 10 years of age (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal data from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you by updating the "Last Updated" date above and, where appropriate, by providing additional notice.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@ballershq.com

Address: Amina Court, Abuja